BOOKING TERMS & CONDITIONS
The Terms and Conditions noted below are applied to all bookings with Flamingo Motel.
Persons under 18 years of age must be accompanied by an adult when staying at Flamingo Motel. By submitting a booking on this website, you warrant that at least one of the guests who will be staying is 18 years of age or over. If sufficient identification cannot be presented on arrival, Flamingo Motel reserves the right to refuse to honour the booking.
Guests will be required to present a valid credit card on arrival to cover the cost of the booking, any incidentals incurred and/or any damage caused by you to your room (fair wear and tear excepted) during the stay. Guests unable to provide a valid credit card will be required to make full payment of the cost of the booking together with a NZD$200 cash bond on arrival.
All payments, including settlement of your account on your departure, are to be made in NZ currency.
In making a booking the guest agrees to comply with the rules and regulations of Flamingo Motel, any breaches of the park rules may result in cancellation of the booking without refund and/or a $200 park disruption charge.
Flamingo Motel reserves the right to cancel or modify a booking where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the booking contains, or has resulted from, a mistake or error. No booking will be refunded onto a different card than the one originally used for payment.
The rates displayed on Flamingo Motel website are not commissionable to registered travel agents, including the International Association of Travel Agents.
Flamingo Motel makes its best efforts to ensure that the information available on its website is accurate. However, Flamingo Motel cannot and does not guarantee that the website is free from errors or faults. Flamingo Motel does not accept liability for any errors or omissions on its website and reserves the right to change information published on the website at any time.
Flamingo Motel does not accept liability for any indirect or consequential loss arising out of the use of or connected with its website or for any products or services purchased from its website.
Flamingo Motel recognises the privacy concerns of its customers, clients, guests, contacts, and the users of its website. We store your details in our Property Management System as a profile. Which in the future can be used for any other bookings which will already have your preferences mentioned so we can cater all your needs.
Payment Terms
All reservations made through this web site must be accompanied by valid credit card details and the card will promptly be charged the full value of the booking (usually within 24hrs). A 2.5% surcharge applies to all credit card payments.
The prices indicated are per room or site, for the number of people and the date(s) selected previously, unless otherwise specified (packages).
Cancellation & Refund Policy
If you booked directly with us, whether by phone, email, or through our website (excluding non-refundable bookings), you can cancel free of charge up to 48 hours before your arrival. Cancellations made within 48 hours of arrival will be charged the equivalent of one night’s stay.
Group Cancellation Policy
If you cancel more than 7 days before your arrival date, a 10% cancellation fee will apply. If you cancel within 7 days of your arrival date, a 100% cancellation fee applies.